Protection 360™ 3.424.0

Protection 360™ by Assurant® offers a comprehensive suite of services aimed at enhancing the user experience of connected devices. The application is designed to streamline access to essential support features, providing users with a seamless and efficient interface.

• Access Live Tech Support: Users benefit from 24/7 access to live tech support via call or chat, covering issues related to setup, installation, device connectivity, Bluetooth, Wi-Fi, and more. This feature is automatically included for all Protection 360™ customers at no additional cost.
• File a Claim: The app simplifies the claims process, enabling users to file claims for accidental damage—such as drops, spills, or cracks—as well as mechanical breakdowns caused by hardware failures with just a few taps.
• View Coverage Details: Users can easily access their coverage documents, deductible information, and frequently asked questions for clarification on their plans.
• Browse Curated Self-Help Articles: The app includes a variety of self-help articles and step-by-step guides intended to help users maximize the potential of their devices.
• Access Your Extras: All additional benefits associated with Protection 360™ are conveniently located within the app for easy access.

To utilize these services, users must register in the app with their T-Mobile phone number. It is important to note that technical support eligibility will be assessed during registration; if a user is deemed ineligible, access to this feature will be revoked 14 days post-registration.